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FAQs-CBOs

Are there any requirements for my organization to join the AACN?

All that is required is that you have a client-facing social services component of your organization. We predominantly bring on 501(c)(3) not-for-profit organizations, but if your business has a way of helping the community in this sector, we are happy to discuss your admission to the network.

How do we begin the process of joining the AACN?

You can sign up to join right here on our website. Fill out this form and that begins the process.

How do we start using the AACN platform?

Once you have completed the onboarding process, a member of our team will coordinate training with you. We are flexible in this regard and can come to your location, or you are welcome to join us at ours! The training lasts anywhere from 2-3 hours and helps you better understand the network’s mission, the basics of navigating the system, and clarify any questions your staff may have. Training is conducted in two ways: via an online learning management system where HIPAA training and pre-work are completed, and comprehensive instructor-led training administered by AACN employees. We take the time to get to know your organization and to understand how it operates so we can tailor the experience to your unique needs.

How quickly do referrals get responded to?

Every organization in the AACN has signed the Network Participation Standards (NPS) and vows to respond to referrals within 3 business days to ensure an expedited and efficient experience for your clients.

What other benefits are there for being a member of the AACN?

The data that is generated from your organization’s work in the platform is available to you at any time. You can use this data to help improve your own programs and processes and can be used to provide valuable insight to funders.

What types of organizations are in the AACN?

There are dozens of organizations spanning across many sectors of social services, including workforce development, food pantries, childcare assistance, IDD-related services, and many more. They all come together to create a network of care available to anyone in the region.